Please get in touch with your Customer Success Manager, or drop us a note in our live chat with details of the new promotion or offer and when it is scheduled to run.

One of our team of computational linguists will then make any required changes to your bespoke, self-service user interface (i.e. adding to or creating new dropdown options and updating your brand algorithm if necessary). If you can give us as much notice as possible, that would be great. Typically, we require one or two weeks' notice to make these sorts of amendments.