Behind every great machine, there is a human! It is our wonderful Language Team that monitors and incorporates the feedback you input into Phrasee to make sure no personal bias sullies the algorithm.

Although we try to do this as quickly as possible (usually within one working day), we are but mere mortals, so it isn't immediate. Please always make sure you select Accept and continue after you’ve generated your campaign, as this acts as a signal to the team to action on the feedback.