It takes sunshine and rain to grow flowers. Here's the lowdown on the hiccups you may encounter whilst using Phrasee with MoEngage:
If your Human Control variant contains personalization variables then it will require a different fallback method to the | default filter. Instead use an if statement:
{% if {{variants.variant_text}} == blank or {{variants.variant_text}} == null %}
PASTE YOUR HUMAN CONTROL HERE
{% else %}
{{variants.variant_text}}
{% endif %}ContentAPI code snippets can't be stored in Content Blocks so you will need to store the code snippets for the subject line and open pixels outside of the platform (or bookmark the support page)
Maximum Throttling limit is 60000 requests per minute
Phrasee Dynamic Optimization Start Schedule must be 30 mins before the MoEngage deployment begins
When testing your email message in MoEngage, you must send to a custom segment (not an individual email address) in order for the API calls to be made.
Be careful with double quotes in the defaults
Talk to your MoEngage customer success representative to ensure that the open tracking pixels returned via the ContentAPI are not html encoded