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Adobe Journey Optimizer - Email - Broadcast Dynamic Optimization - Click Tracking
Adobe Journey Optimizer - Email - Broadcast Dynamic Optimization - Click Tracking

How to enable email click data sharing

Updated over a week ago

To make Dynamic Optimization optimal with AJO, we recommend setting up click tracking.

Though Dynamic Optimization uses a custom action to populate your language and track opens, click tracking requires a bit of extra setup.

Adobe may charge for use of its Destination feature. Connect with your Adobe representative to discuss what fees will be incurred.

Written walkthrough

1. Request Phrasee Amazon s3 credentials

To start, you'll need Phrasee to set up a special Amazon s3 bucket to receive your click tracking events from AJO.

Reach out to your Phrasee Customer Success Manager to start this process. When the bucket has been created, your Customer Success Manager will provide you with your unique credentials to create your Destination.

2. Create Destination in Adobe Journey Optimizer

  • Navigate to Connections > Destination > Catalog

  • Search for S3 and click Set up (or Configure new destination)

  • Paste the S3 access key and S3 secret key supplied by Phrasee in the appropriate section

3. Activate Destination

  • Navigate to the Destination

  • Click Export datasets

  • Select AJO Email Tracking Experience Event Dataset

  • Schedule on daily frequency

  • Click Finish

The frequency of the export is limited to three, six, eight, or 12 hours. None of these are sufficient to optimize the experiment on click rates. However, sharing click data is still useful for holistic reporting and language model training. Therefore, it is only necessary to schedule this export on a daily frequency.

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Page last reviewed: April 9, 2024

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